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Terms and Conditions of Sale
Last updated: June 2026
1. Overview
The website try-purewellpaw.com is an online store operated by PureWellPaw.
📧 support@try-purewellpaw.com
🌐 try-purewellpaw.com
By accessing our website and placing an order, you unconditionally agree to these Terms and Conditions of Sale and Use ("Terms").
2. Access and Use of the Website
You agree to use this website lawfully and not to:
We reserve the right to suspend access to the website at any time for technical or maintenance reasons.
3. Products
We take the greatest care in presenting our products. However, slight differences may exist between product images and the actual item, particularly regarding color, depending on your screen settings.
Our products are available while stocks last. If a product becomes unavailable after your order has been confirmed, we will notify you by email and issue a full refund.
4. Orders
4.1 Placing an Order
To place an order:
Confirming your order constitutes acceptance of these Terms and forms the sales contract.
4.2 Order Confirmation
A confirmation email will be sent once your order is placed. Please keep it, as it serves as proof of purchase.
4.3 Modification or Cancellation
Any request to modify or cancel an order must be sent to us as soon as possible at support@try-purewellpaw.com, prior to shipment. Once a package has been shipped, our Return and Refund Policy applies.
5. Pricing and Payment
5.1 Pricing
Prices are displayed in U.S. dollars (USD), inclusive of applicable taxes. We reserve the right to change prices at any time. The price applicable to your order is the one in effect at the time your order is confirmed.
5.2 Payment Methods
We accept:
Payment is due in full at the time of order. All transactions are securely processed via Shopify Payments, PCI DSS certified.
6. Shipping
6.1 Shipping Area
We currently ship within the United States.
6.2 Delivery Times
Orders are shipped within 1 to 3 business days. Estimated delivery time is:
These timeframes are estimates and may vary due to high demand, holidays, or exceptional circumstances.
6.3 Order Tracking
A tracking number will be sent to you by email once your order has shipped.
6.4 Undelivered Packages
If your order has not arrived within the estimated timeframe, please contact us at support@try-purewellpaw.com. We will open an investigation with the carrier.
7. Returns and Satisfaction Guarantee
We want you to be fully satisfied with your purchase. We offer a 90-day satisfaction guarantee from the date of delivery. Please refer to our Return and Refund Policy for full details and instructions.
To initiate a return, contact us at: support@try-purewellpaw.com
8. Product Warranty
We stand behind the quality of our products. If you receive a defective or damaged item, please contact us at support@try-purewellpaw.com so we can resolve the issue, in accordance with applicable consumer protection laws.
9. Limitation of Liability
PureWellPaw shall not be held liable for:
10. Intellectual Property
All content on this website (text, images, logos, visuals) is protected by intellectual property laws. Any reproduction, in whole or in part, is strictly prohibited without prior written authorization.
11. Personal Data Protection
The collection and processing of your personal data is governed by our Privacy Policy, available on our website. You may exercise your applicable privacy rights by contacting us at support@try-purewellpaw.com.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of [à compléter — ex : Delaware, votre État d'enregistrement]. In the event of a dispute, we encourage you to contact us first to seek an amicable resolution at support@try-purewellpaw.com.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. The applicable terms are those in effect at the time your order is confirmed.
14. Contact
PureWellPaw
🌐 try-purewellpaw.com
📧 support@try-purewellpaw.com